Directorate General of Civil Aviation(DGCA) on Saturday imposed Rs 5 lakh fine on airline company바카라IndiGo for denying boarding to specially-abled child at Jharkhand바카라s Ranchi airport.
Directorate General of Civil Aviation(DGCA) in a statement said a 바카라more compassionate handling would have smoothened the nerves, calmed the child and would have obviated the need for the extreme step바카라.
Directorate General of Civil Aviation(DGCA) on Saturday imposed Rs 5 lakh fine on airline company바카라IndiGo for denying boarding to specially-abled child at Jharkhand바카라s Ranchi airport.
The regulator has fined the airline company for the incident which occurred on May 7 this year.
DGCA said: 바카라Handling of specially abled child by IndiGo ground staff at Ranchi airport on May 7 was deficient and it exacerbated situation바카라.
"A more compassionate handling would have smoothened the nerves, calmed the child and would have obviated the need for the extreme step resulting in denied boarding to the passengers," it added.
The regulator also said: 바카라Special situations deserve extraordinary responses but the Airline staff failed to rise up to the occasion and in the process committed lapses in adherence to the letter and spirit of the Civil Aviation Requirements (Regulations)바카라.
(With PTI inputs)