Focusing on the future of shared mobility, Ajmera continues to develop solutions that bridge technology, sustainability, and real estate, helping shape the evolving landscape of electric transportation.
When Naman Ajmera joined Los Angeles바카라based Envoy Mobility as a junior data analyst in 2019, electric vehicles (EVs) still represented a niche. Worldwide sales were just cresting 2.3 million that year. Fast-forward to 2023 and the International Energy Agency counts nearly 14 million electric cars sold바카라18 percent of all new cars globally바카라after a 35 percent year-on-year surge.
Ajmera바카라s role has evolved significantly over time. 바카라My first dashboard was a single Power BI tab that told us which cars were sitting idle,바카라 he laughs. 바카라Today I바카라m responsible for everything from reservation flows in the app to the telematics stack that powers real-time support.바카라 Over five years, he has worked across customer support, hardware quality assurance, software QA, project management and, finally, product management바카라each role enhancing his systems view of mobility.
That breadth proved beneficial during the pandemic. With travel halted and uncertainty high, Ajmera temporarily shifted to customer support to assist riders directly. Meanwhile, Envoy introduced initiatives to support frontline workers바카라offering discounted access to healthcare professionals in New York and prioritizing regular vehicle maintenance. 바카라For many nurses, our cars were safer than public transit or traditional car share,바카라 Ajmera recalls. 바카라It felt good to be part of something that actually helped.바카라
The jump in EV adoption masks an equally important shift: how urban residents access those cars. McKinsey estimates that shared mobility바카라from car sharing to scooter subscriptions바카라could generate US $500 billion to $1 trillion in annual revenue by 2030.Within that universe, car sharing and 바카라EV-as-an-amenity바카라 services aim to solve a glaring infrastructure gap. A typical multi-family building in the United States still offers fewer than 0.2 dedicated charging stations per dwelling, according to the U.S. Department of Energy바카라a ratio Envoy is determined to improve.
Ajmera frames the challenge directly: 바카라Buying an EV is easy; regularly charging one in a city apartment is not. We put the car, the charger and the insurance in the garage you already use, then hand you an app that lets you tap 바카라unlock.바카라바카라
Executing that vision required a strong focus on operational friction. Shortly after Ajmera became product manager, a third-party identity-verification provider shut down with less than a day바카라s notice. 바카라We had thousands of drivers who suddenly couldn바카라t get legally cleared,바카라 he says. Over a busy week, Ajmera managed legal approvals, APIs and front-end changes to bolt in new vendors Clear and Checkr. The switchover, completed in under seven days, kept Envoy바카라s 45-state fleet on the road without a single compliance lapse.
This approach is producing commercial results. Envoy바카라s revenue grew 40 percent last year, while monthly active users climbed 45 percent. Internally, Ajmera바카라s rebuilt reservation flow improved trip conversion and increased the Net Promoter Score from 5.2 to 7.5 in nine months. 바카라We don바카라t celebrate vanity metrics,바카라 he cautions. 바카라But when retention and NPS move together, you know the fundamentals are working.바카라
Industry analysts believe the fundamentals of shared EV usage are strengthening as well. McKinsey projects the shared micromobility segment alone could be worth US $50 billion to $90 billion by 2030, expanding roughly 40 percent annually from 2019 levels. Ajmera explains that forecast as validation rather than victory: 바카라Growth at that clip will expose every bottleneck in software and ops. My job is to spot the cracks before riders do.바카라
When asked about features, Ajmera begins by discussing plumbing. Over the past 18 months, he has managed 36 releases (including app + backend), integrated telematics provider Invers for real-time vehicle health, and rolled out Power BI dashboards that pipe fleet data to property managers and city partners. One internal tool automatically reconciles toll-way CSV files with Envoy바카라s backend, generating charges to the correct user in seconds instead of hours.
바카라Great product managers build two things: what the end user taps on a screen, and the invisible scaffolding that makes that tap reliable,바카라 he says. That approach supports Envoy바카라s next milestone: a fully automated alert engine scheduled for Q3 2025. Alerts will range from low-battery pings to predictive maintenance flags drawn from vibration data바카라technology Ajmera believes will shave 20 percent off downtime hours.
He stated that technology is a means, not an end. 바카라Real estate developers don바카라t wake up wanting APIs바카라they want occupancy rates and green-building points,바카라 Ajmera notes. By integrating directly with property-management systems, Envoy gives landlords granular usage reports that count toward sustainability certifications such as LEED. It is a symbiosis that rivals like Zipcar and Free2Move, which rely on street-parking hubs, struggle to match.
Ajmera is also exploring partnerships with automakers Tesla and Rivian. 바카라OEMs realise that curbside test drives sell cars,바카라 he explains. Letting residents book a Polestar 2 or Tesla Model Y on their own property can become the ultimate showroom. The strategy aligns with broader EV economics: the IEA expects battery costs to continue falling despite raw-material volatility, expanding the addressable pool of drivers.
For now, Ajmera바카라s focus remains on execution. He budgets weekly time in the call queue to hear unfiltered rider complaints, a habit from his pandemic support days. 바카라You find out quickly whether an elegant KPI really matters when someone바카라s late for the night shift,바카라 he jokes.
That frontline empathy may be a subtle advantage. As the shared-mobility boom accelerates바카라and as landlords, cities and climate goals converge바카라the sector will need leaders versed in both SQL queries and driveway politics. Ajmera, the analyst who kept asking 바카라what else can I fix?바카라, looks ready for that collision.
바카라I still introduce myself as a data guy,바카라 he says. 바카라But data is only useful when it gets someone home faster, or makes a property manager say, 바카라We need three more EVs.바카라 If I can keep turning spreadsheets into better streets, that바카라s success.바카라
At 28, Ajmera has already woven those spreadsheets into the asphalt of numerous American cities. The next challenge바카라automating fleets at national scale바카라may require an even bigger toolkit. Based on his path from dashboards to driveways, he is prepared to build it.
About Naman Ajmera
Naman Ajmera is a product manager and systems thinker with a background in data analytics, software quality, customer support, and digital operations. Currently based in Los Angeles, Ajmera is recognized for his work at Envoy Mobility, a shared electric vehicle platform focused on integrating EV access into residential and commercial properties across the United States.
Ajmera began his journey at Envoy in 2019 as a junior data analyst, where he focused on improving fleet efficiency using Power BI dashboards. Over the years, he moved through multiple departments바카라including customer support, QA, and project management바카라each role contributing to a understanding of shared mobility from the ground up. His career trajectory led to his current position as product manager, where he oversees end-to-end product development and system integration for both user-facing features and backend infrastructure.
He has played a key role in streamlining reservation flows, deploying real-time telematics systems, and integrating compliance services that enable Envoy바카라s operations across 45 U.S. states. Ajmera has also contributed to revenue growth, improved user retention, and optimized internal tools for property managers and municipal partners.
Beyond his technical capabilities, Ajmera is recognized for maintaining direct contact with users by spending weekly hours in customer support queues바카라ensuring he stays connected to the real-world challenges faced by riders. Focusing on the future of shared mobility, he continues to develop solutions that bridge technology, sustainability, and real estate, helping shape the evolving landscape of electric transportation.