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Wendy's To Roll Out 'Uber-Style' Surge Pricing Model, Here's What It Means

Wendy's is set to shake up fast food pricing with an innovative "Uber-style" surge-pricing model, aiming to adapt to fluctuating demand and potentially maximize profits, but facing skepticism and concerns from consumers and industry experts alike.

Gene J. Puskar/AP
Wendy's Surge Pricing Photo: Gene J. Puskar/AP
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Wendy's is gearing up to experiment with a 바카라œUber-style바카라 surge-pricing model, whereby the prices of menu items will fluctuate throughout the day depending on demand. This means that the price of a Dave's burger may be higher during peak lunch or dinner hours.

The fast-food chain's less-than-enticing strategy, slated for a high-stakes trial next year, aims to extract additional funds from Americans already grappling with inflation who may be lacking the ability to dine during 바카라œoff-peak바카라 hours.

Wendy's CEO Kirk Tanner revealed the new system during an investor call, stating that the Ohio-headquartered company plans to allocate $20 million toward high-tech menu boards capable of adjusting prices instantly, thereby avoiding additional overhead expenses.

Tanner, who assumed the chief role earlier this month, remarked, 바카라œAs we continue to show the benefit of this technology in our company-operated restaurants, franchisee interest in digital menu boards should increase further supporting sales and profit growth across the system.바카라

Wendy바카라™s new CEO Kirk Tanner Photo: Wendy's
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Tanner did not specify a maximum limit for potential increases in meal costs under the dynamic pricing model, nor did he address whether the base price would decrease during less busy periods.

Representatives for Wendy's declined to disclose the extent of potential price fluctuations.

Wendy's has 6,000 locations nationwide.

A Wendy's spokesperson told The New York Post, 바카라œDynamic pricing can allow Wendy바카라™s to be competitive and flexible with pricing, motivate customers to visit and provide them with the food they love at a great value.바카라

바카라œWe will test a number of features that we think will provide an enhanced customer and crew experience.바카라

Prices for items such as the iconic Dave's Single already vary by location. For example, a Dave's Single is priced at $5.99 in Newark, NJ, but the same quarter-pound burger costs $8.19 at a Wendy's in Times Square.

바카라œGuess people better change their lunch hours from 2pm to 4pm. With all of the concern of rising prices, the last thing you want to have to consider is how much will it cost you for a burger and fries depending on the time of day,바카라 Ted Jenkin, CEO of Atlanta-based wealth management firm oXYGen Financial, stated to The Post.

바카라œThis isn바카라™t any better than what we see going on with guilt tipping right now. It will prey on the fact that people can바카라™t remember what the price was yesterday or the week before. It isn바카라™t a Taylor Swift concert, it바카라™s a burger, fries, and a Frosty.바카라

Wendy's surge pricing model to roll out in 2025 Photo: Getty Images
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Industry experts cautioned that Wendy's could face pushback when implementing fluctuating prices on hungry diners.

According to restaurant analyst Mark Kalinowski, "There are people who view dynamic pricing as a rip-off." Additionally, restaurant consultant Arlene Spiegel remarked, 바카라œIt won바카라™t fly and guests will be very upset. You can바카라™t surprise a guest with, 바카라˜Your meal will cost another 50 cents or $1 today.바카라™바카라

Data from the consumer transparency platform PriceListo indicates that Wendy's became the priciest fast-food chain in the US following a 35% increase in menu costs due to inflation between 2022 and 2023.

Franchise owners argue that dynamic pricing aims to aid in scheduling and alleviate pressure on kitchen staff during peak hours, rather than solely focusing on profit maximization.

Faizan Khan, a Dog Haus franchise owner, expressed during the recent Restaurant Finance and Development Conference, as reported by Food & Wine, 바카라œI think there바카라™s a lot of room for consumers in terms of price amounts they바카라™re going to accept. Generationally, I think we바카라™re seeing this being acceptable.바카라

The restaurant industry has long discussed dynamic pricing, inspired by the successes seen in the airline, hotel, and transportation sectors. Experts believe that competitors such as McDonald's and Burger King will closely monitor Wendy's experiment.

바카라œI think it바카라™s just a matter of time before it becomes commonplace in the restaurant industry because it바카라™s a way to generate more profits by being smarter about your pricing,바카라 conceded Kalinowski.

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